How Payment Data Is Used
Our Privacy Policy covers the data we receive when you open an account, complete phone verification, sign in, contact support or use a wallet route. For DANA, OVO, GoPay and QRIS, this may include the selected rail, transaction reference, status and account details needed to match
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a payment with your request. Bank transfer and virtual account records are handled for the same matching and account-security purpose. We use device and sign-in records to identify unusual access, keep sessions working and investigate a privacy request. We do not ask for unrelated personal details
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through a payment screen. Retention depends on the purpose of the record, account needs and applicable legal duties. Where local law permits, you may use the account support path to ask what data is held, request a correction or raise a concern about its use. Eligibility
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and access depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.